Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which satteking operates your account — from how you open it to how withdrawals are processed and how we handle disputes.

Applies to all India accountsCovers UPI, Paytm, PhonePe transactionsUpdated for current policy

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What These Terms Actually Cover

satteking Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on satteking.net, you confirm you have read and accepted these terms in full. They govern account registration, identity verification, wallet funding through UPI, Paytm or PhonePe, withdrawal processing, suspension rights, and how we resolve disagreements. Access to certain features depends on local

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law and is available where local law permits. We may update these terms to reflect product changes or regulatory requirements; when we do, we notify you via your registered email and post the revised document here. Continued use of your account after notification is treated as
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acceptance. If any clause in these terms conflicts with a specific promotion's own rules, the promotion's specific rules apply for that event only.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About Any Terms Query

If any clause in these terms is unclear or you believe an action on your account was not handled in line with what is written here, contact us through any of the…

Live Chat Our chat window is open around the clock. Use it to raise a terms query, dispute a transaction outcome, or ask how a specific clause applies to your account situation.

Email Support Write to our support address for formal queries about these terms. We acknowledge within 24 hours and aim to resolve terms-related cases within three working days of receiving full details.

Help Centre Our help centre contains plain-language explanations of key clauses — account eligibility, withdrawal conditions, and what happens when an account is flagged for verification — before you need to contact us.

HOW WE HANDLE THIS

Account Security and Policy Commitments

Behind these terms are concrete practices around data handling, account integrity, and how we respond when something goes wrong.

Data Storage

Account data — name, contact details, transaction records — is stored on encrypted servers. We do not sell your data to third parties, and access within our team is restricted to roles that require it to process your account.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser at any time; removing session cookies will log you out.

Account Security

Your account is protected by password authentication and optional two-step verification. We will never ask for your password via chat or email; any message doing so should be reported to support immediately.

Data Retention

We retain transaction and account records for the period required under applicable law. Once that period expires and your account is closed, personal data is deleted or anonymised in line with our data policy.

Change Requests

To update your registered name, email address, or linked payment method — UPI handle, Paytm number, or PhonePe ID — submit a request through live chat with supporting identity documents. Changes are processed within 48 hours.

Dispute Process

If you disagree with a transaction result or an account action taken under these terms, raise a formal dispute via email. We log every dispute, review it against our records, and respond with a written decision within five working days.

Common Questions About These Terms

The answers below cover the clauses we are asked about most — eligibility, how your data is used, what happens when these terms change, and how to get a copy of everything we hold about your account.

These terms apply to every account holder on satteking.net. Access depends on local law and is available where local law permits. Creating an account confirms that you have read, understood, and agreed to everything set out here.

We email your registered address and post the new version on this page before changes take effect. If you continue using your account after the notified date, that counts as agreement to the revised terms.

Yes. Submit a data access request through email support. We compile your account history, personal details, and transaction records and deliver them securely within 30 days of receiving your verified request.

Deposits made via UPI, Paytm, and PhonePe are subject to the same wallet rules as all other funding methods. Once funds clear into your account wallet they are subject to any applicable withdrawal conditions stated in these terms.

An account may be suspended if we detect multiple accounts registered to the same person, if identity verification documents are found to be invalid, or if activity suggests a breach of these terms. We notify you by email and explain the reason.

Send a deletion request to our support email. We will remove or anonymise your personal data after the mandatory legal retention period has passed. We confirm completion in writing once the process is finished.

These terms are governed by applicable law in the jurisdiction where satteking is licensed to operate. For India account holders, access and enforceability depend on local law and are available where local law permits.

Terms and Conditions That Govern Your Account

Reach Us About Any Terms Query

Account Security and Policy Commitments

Data Storage

Cookie Use

Account Security

Data Retention

Change Requests

Dispute Process

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens when these terms are updated?

03 Can I request a copy of my account data?

04 How do UPI and Paytm transactions fit into these terms?

05 What grounds can satteking use to suspend an account?

06 How do I ask for my personal data to be deleted?

07 Which law governs these terms?

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